John Brown's Fort
Corporation of Harpers Ferry

Harpers Ferry Water Works

Lead and Copper Survey FAQ

A lead and copper survey is being mailed out to all water customers of the Harpers Ferry water district. Please look for a blue envelope from Harpers Ferry Water Works in your mail that will contain the survey and a return envelope. The survey asks for information about the type of materials used in the plumbing system of your house, apartment, or business. We encourage you to answer the questions on the survey as completely as you can and use the included self-addressed return envelope to return the survey within one week of receiving it. However, if circumstances prevent you from doing that, we will accept your survey when you are able to complete and send it. We need everyone to send in his or her survey.

For further information, see this "Frequently Asked Questions" (FAQ) page.


What can we do to save water?

During the summer months, and throughout the year, consider minimizing non-essential water usage, check often for leaks, and make repairs in a timely fashion. Read more here.

How to pay water and sewer bills

Harpers Ferry Water Works customers may pay water and sewer bills in person at Town Hall using cash, check, or money order. Customers who pay by check will pay with one check only for the total of the water and sewer charges, made out to Harpers Ferry Water Works.

Optionally, customers may pay online at an external water account page (click here) using a credit card (Visa, MasterCard, or Discover). Please note that there is a fee charged by a third-party vendor for this service — 3% of the amount or $2.50, whichever is greater. Neither Harpers Ferry Water Works nor the Corporation of Harpers Ferry receive any part of this fee.

Registering at the above website is also a good way to view your balance and past payments (for free). Keep in mind that a payment made one day will not be updated in the account on the website until the next day.

Harpers Ferry Water Works emergency notification system

The Harpers Ferry Water Works utilizes an emergency notification system to notify water customers in case of a public emergency. Signing up for the program is optional and your contact information will be kept confidential.

The system, Message911, is very flexible, in that it can notify all customers or just those in a certain neighborhood where a problem occurs. Messages are sent out simultaneously to all designated recipients so there is no delay in notification. Customers may choose two methods of communication from the following four choices: voice on your landline; voice on your cell phone; text message on your cell phone; or e-mail message. If you choose text notification, you will be sent an “opt-in” message to legally comply with the Federal Communications Commission (FCC) regulations.

To register for the Message911 system, please complete the sign-up form (click here to access the form) and submit it to Harpers Ferry Town Hall. Your information will be entered into a customer database. If you have questions about signing up for this program, contact the Harpers Ferry Town Hall at 304-535-2206, ext. 3.

HARPERS FERRY WATER WORKS and WATER COMMISSION

The first water works in Harpers Ferry was built in 1810 to provide fire protection to the buildings of the Harpers Ferry Arsenal, which was constructed by the federal government in 1799. The Harpers Ferry Water Works, Inc., was incorporated on 23 December 1935 by William Franklin Andes and Henry T. McDonald of Harpers Ferry and Thomas Rutherford Moore of Charles Town. The purchase of the system by the Corporation of Harpers Ferry was approved by the West Virginia Public Service Commission on 29 June 1949.

The Harpers Ferry Water Commission, in its advisory capacity, was created to assist the Town Council in carrying out its responsibilities in administering, operating, and maintaining the Harpers Ferry Water Works in a professional, efficient, and financially sound manner. The Commission consists of "at least three and not more than six members, all but one of whom shall be residents of Harpers Ferry, except that the member who is not a Harpers Ferry resident shall be a resident of the Harpers Ferry Water Works service area" (Ordinance Article 901.02). For complete information, refer to Article 901 of the Codified Ordinances of Harpers Ferry.

All meetings of the Water Commission are open to the public. Regular meetings are held upstairs at Town Hall at 7:00 p.m. on the third Wednesday of every month. Please refer to the official calendar on the homepage of this website for the actual date.

Water Commission Members

SEAT 1: (vacant) voting representative from Jefferson County (term ending 31 Dec 2023)
SEAT 2: Laurel Drake, chair (term ending 31 Dec 2023)
SEAT 3: David Gignilliat, vice-chair / voting representative from Corporation of Bolivar (term ending 31 Dec 2024)
SEAT 4: Donnie Hampshire (term ending 31 Dec 2024)
SEAT 5: Mack McCarty (term ending 31 Dec 2022)
SEAT 6: (vacant) (term ending 31 Dec 2022)

Water Works Staff

Chris Styer, Chief Water Operator / Class II Water Operator
Chris Spanos, Class II Water Operator
Shawn Veney, Class I Water Operator
Ryan Slusher, Operator-in-Training

Water Works Office Staff

Angela Cummings, Water Clerk

WATER ORDINANCE

Ordinance Article 905
(includes current water tariffs)

FROZEN PIPE INFORMATION

Frozen Pipe Policy

Tips to Prevent Frozen Pipes

WATER SYSTEM IMPROVEMENT PROJECT

List of Water System Improvements
Updated Sep 2019

Proposed Project Presentation
Apr 2015

GD&F Evaluation and Feasibility Study
Nov 2013

WATER REPORTS

Consumer Confidence Report
2020

Harpers Ferry Water Services Master Plan
Sep 2019

Source Water Protection Plan for Harpers Ferry Water Works
Jun 2019

Elks Run Study Committee final report
Sep 2012

Public Meeting Policy and Procedures

Public Hearing Policy and Procedures

CONTACT INFORMATION

Water Works:  304-535-2206
Water Plant:  304-535-6555

Official Logo


Corporation of
HARPERS FERRY

1000 W Washington St
PO Box 217
Harpers Ferry WV  25425

Telephone: 304-535-2206

TOWN HALL
BUSINESS HOURS

Monday to Thursday
9:00 a.m. - 12:00 noon
1:00 p.m. - 3:00 p.m.

Closed to the public on Fridays

FOIA Requests

Official Forms and Applications
(including water and sewer service forms)

HFWW Deferred Payment Plan

WATER COMMISSION MEETING NOTICES AND RECORDS

(Agendas, minutes, meeting documents, and audiovisual recordings – 2020 to present)

Harpers Ferry - Bolivar Public Service District (sewer department) website

WATER COMMISSION MEETING MINUTES

(2011 through 2019)

Older meeting minutes may be obtained from the Water Clerk.

SERVICE PAYMENTS

Payments to the Harpers Ferry Water Works can be made using cash, check, or money order in person at Harpers Ferry Town Hall. Payments may also be made online by credit card (Visa, MasterCard, or Discover) at the external water account page (click here).

(Please note that there is a fee charged by a third-party vendor for the online payment service — 3% of the amount or $2.50, whichever is greater.  Neither Harpers Ferry Water Works nor the Corporation of Harpers Ferry receive any part of this fee.)

HARPERS FERRY WATER WORKS SERVICE AREA

In addition to serving residents of Harpers Ferry, the Water Works also serves residents of Bolivar and surrounding areas.

AFTER-HOURS EMERGENCY NUMBER

304-676-4659

Note: This number should be used for emergencies only. All billing questions must be referred to Water Clerk Angie Cummings at Harpers Ferry Town Hall during normal business hours.

VISIT US ON SOCIAL MEDIA

Facebook Twitter