John Brown's Fort
Corporation of Harpers Ferry
Changes in how to pay water and sewer bills

Harpers Ferry Water Works customers may still pay their bills using cash, check, or money order, just as they always have.

Starting 1 July 2016, customers who pay by check will pay with one check only for the total of water and sewer charges, made out to Harpers Ferry Water Works.

Optionally, customers may pay online at an external water account page (click here) by credit card (Visa, MasterCard, or Discover).  Please note that there is a fee charged by a third-party vendor for this service — 3% of the amount or $2.50, whichever is greater.  Neither Harpers Ferry Water Works nor the Corporation of Harpers Ferry receive any part of this fee.

Registering at the above website is also a good way to view your balance and past payments (for free).  Keep in mind that a payment made one day will not be updated in the account on the website until the next day.

Information about proposed Water Treatment Facility and Distribution System Upgrades Project

A public informational meeting to inform the public of Harpers Ferry’s proposed water project was held on 6 April 2015 at Harpers Ferry Town Hall.  The project includes the following:  upgrading the raw water pump station; completing several improvements and upgrades to the water treatment facilities, including an emergency generator; replacing approximately 20,000 linear feet of old waterlines; installation of membrane filtration technology; making several other improvements to the water distribution system; and repairing and repainting the two older water storage tanks.  The total project cost has been estimated at approximately $6,250,000.  It is anticipated that the project will reduce water loss, reduce operation and maintenance expenses, improve the overall condition of the system, increase operational efficiency, enable the system to produce and distribute high quality potable water, and to meet future water quality standards.

Christopher Eckenrode, Senior Project Engineer with Gwin, Dobson & Foreman, provided a detailed explanation of the proposed project, the upgrades that would be needed to ensure that clean water can be delivered in a dependable manner, to enable the Harpers Ferry Water Works to be compliant with current and future regulations, and to modernize the system so that it is efficient and highly functional for decades to come.

To see the slide presentation, click here(Large file size:  8 MB.)

The meeting provided attendees an opportunity to become acquainted with the proposed water project and to comment on economic and environmental impacts, service area or alternatives to the project.  The minutes of the meeting may be found here (click link).

Harpers Ferry Water Works study released

The engineering firm Gwin, Dobson & Foreman (GD&F), of Altoona, Pennsylvania, has released the "Harpers Ferry Water Works Evaluation and Feasibility Study" for a new water treatment facility and distribution system upgrades.  The document can be read online here.  A hard copy may also be reviewed at Town Hall.  (Note:  Large file size.)

WATER COMMISSION

The Harpers Ferry Water Commission, in its advisory capacity, was created to assist the Town Council in carrying out its responsibilities in administering, operating, and maintaining the Harpers Ferry Water Works in a professional, efficient, and financially sound manner.  The Commission consists of five appointed members.  For complete information, refer to Article 901 of the Codified Ordinances of Harpers Ferry.

All meetings are open to the public.  Regular meetings are held upstairs at Town Hall at 7:30 p.m. on the third Wednesday of every month.  Please refer to the official calendar on the homepage of this website for the actual date.

Harpers Ferry Water Works emergency notification system

The Harpers Ferry Water Works utilizes an emergency notification system  to notify water customers in case of a public emergency.  Signing up for the program is optional and your contact information will be kept confidential.

The system, Message911, is very flexible, in that it can notify all customers or just those in a certain neighborhood where a problem occurs.  Messages are sent out simultaneously to all designated recipients so there is no delay in notification.  Customers may choose two methods of communication from the following four choices:  voice on your landline; voice on your cell phone; text message on your cell phone; or e-mail message.  If you choose text notification, you will be sent an “opt-in” message to legally comply with the Federal Communications Commission (FCC) regulations.

To register for the Message911 system, please complete the sign-up form (click here to access the form) and submit it to Harpers Ferry Town Hall.  Your information will be entered into a customer database.  If you have questions about signing up for this program, contact the Harpers Ferry Town Hall at 304-535-2206, ext. 3.

Water Commission Members

Barbara Humes, Chairperson
Christy Huddle, Secretary
Laurel Drake
Racquel Yerbury (representative outside the Corporation)
Charlotte Thompson, Council representative

Water Works Staff

Josh Carter, Water System Manager
Chris Styer, Class II Operator / Meter Specialist
Brandon Chuvalas, Class I Operator / Construction Specialist

Office Staff

Angela Cummings, Water Clerk

Source Water Protection Plan for Harpers Ferry Water Works
May 2016

Elks Run Study Committee final report
September 2012

HFWW Deferred Payment Plan

Frozen Pipe Policy

CONTACT INFORMATION

Water Works:  304-535-2206
Water Plant:  304-535-6555

Official Logo


Corporation of
HARPERS FERRY

PO Box 217
Harpers Ferry WV 25425

Telephone: 304-535-2206

TOWN HALL
BUSINESS HOURS

MWF
8:30 a.m. - 12:00 noon,
1:00 p.m. - 4:30 p.m.

Tuesday
2:00 p.m. - 4:30 p.m.

Thursday
8:30 a.m. - 12:00 noon

Application for Water Service

Application for Sewer Service

Request for Termination of Water Service

Landlord Revert Agreement

WATER COMMISSION MINUTES

Click in the dropdown list below to see Water Commission meeting minutes for the selected date.


Older meeting minutes can be obtained from the Water Clerk.

SERVICE PAYMENTS

Payments to the Harpers Ferry Water Works can be made using cash, check, or money order in person at Harpers Ferry Town Hall.  Payments may also be made online by credit card (Visa, MasterCard, or Discover) at the external water account page (click here).

(Please note that there is a fee charged by a third-party vendor for the online payment service — 3% of the amount or $2.50, whichever is greater.  Neither Harpers Ferry Water Works nor the Corporation of Harpers Ferry receive any part of this fee.)

HARPERS FERRY WATER WORKS SERVICE AREA

In addition to serving residents of Harpers Ferry, the Water Works also serves residents of Bolivar and surrounding areas.

AFTER-HOURS EMERGENCY NUMBER

304-582-2377

Note:  This number should be used for emergencies only.  All billing questions must be referred to Water Clerk Angie Cummings at Harpers Ferry Town Hall during normal business hours.

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